Refund & Cancellation Policy
At Wevraa, customer satisfaction is important to us.
Order Cancellation
Customers may cancel orders before they are shipped. Once shipped, cancellation requests may not be accepted.
Returns & Replacements
Customers may request returns or replacements for:
- Damaged products
- Defective items
- Incorrect products received
Return requests should be raised within 7 days of delivery.
Non-Returnable Items
Returns may not be accepted for:
- Used products
- Damaged items due to customer misuse
- Customized or personalized products
- Products without original packaging
Refund Processing
Approved refunds are generally processed within 5–10 business days to the original payment method.
Refund Rejection
Refunds may be rejected if returned products fail quality inspection.
Contact
For refund or cancellation support: